Refund policy

Virtual Design Consultations

Return & Refund Policy

Because our consultations are personalized virtual services, the following policy applies:

  • Cancellations: You will not be able to cancel your appointment once purchased. 
  • Rescheduling: You may reschedule your consultation at any time, provided the request is made at least 2 days before your scheduled appointment.
  • No-Shows: If you do not attend your scheduled consultation, you will not be eligible for a refund, credit, or reschedule.
  • Completed Consultations: Once a consultation has been completed, it is non-refundable due to the personalized nature of the service.

To reschedule your consultation, please use the link included in your confirmation email.

 

All Other Products:

All other products are final and not returnable.